Terms and Conditions Policy
Welcome to Vegastars Terms and Conditions. This page sets out the rules that govern use of the site and the relationship between us and account holders. It explains account responsibilities, eligibility, acceptable use, bonus and promotion rules, deposits and withdrawals, dispute procedures and how we update these terms. Read these conditions before registering, depositing or playing. By using Vegastars you accept these terms and any applicable local rules. If you do not agree, do not create an account or use the services on this site.
Account responsibilities
Keep login details secure. Only one account per person, household or device is permitted. Update personal details promptly when they change. Notify support immediately of unauthorised access. Suspicious activity, chargebacks or bonus abuse may lead to account suspension, closure or forfeiture of funds. Account closure follows the rules in the Terms and Conditions section of your account.
Registration and verification
Provide accurate name, address, date of birth and payment details. Verification (KYC) is required before withdrawals in order to comply with anti-money laundering rules. Until verification is complete some features may be restricted.
Eligibility requirements
Registration is open only to persons who meet legal age requirements in their jurisdiction and who are not from restricted countries. You must not be barred from gambling by local law. Proof of age and residency may be required. Eligibility is assessed at registration and at any time while using the service.
Acceptable use of the service
Use the site for lawful gaming purposes only. Do not attempt to manipulate games, use bots or exploit software errors. Do not open multiple accounts, collude with other users or attempt fraud. Respect other users and support staff. Any breach may result in suspension, loss of winnings and account closure.
Bonuses and promotions
Bonuses are subject to separate terms that apply when you claim them. General principles: opt-in where required, meet minimum deposit limits to qualify, wagering requirements apply to bonus funds and free spin winnings, and some games do not contribute equally to wagering. Maximum bet limits and conversion caps may apply while a bonus is active. Bonus abuse is prohibited and may void bonuses or close accounts.
Deposits and withdrawals
Deposit methods include cards, POLi, bank transfer, e-wallets, prepaid options and cryptocurrencies where available. Minimum deposit and withdrawal amounts apply and are shown in your account. Withdrawals require verification and are subject to withdrawal limits. We may process payments only to the original source used for deposits where applicable. Third-party fees may apply.
Dispute handling
Contact support first for any dispute. Provide relevant account and transaction details to assist investigation. If unresolved, follow the escalation steps in the site’s complaints section. Decisions are made in line with these terms and applicable law. Legal remedies may be available depending on your jurisdiction.
Updates to the terms
We may update these terms from time to time. Changes take effect as published on the site or notified to account holders. Continued use after an update constitutes acceptance. Check your account messages and the Terms and Conditions page for notices of change.